Terms Of Use

Feirouzjewellery.com is an online store selling (handmade jewellery and accessories) through the Internet, which is owned by Feirouz Shuhaiber company, headquartered in Athens, street Thiseos, No. 13, 105 32. The visitors / users of the website are required to read carefully these terms and access / use pages of feirouzjewellery.com only if they accept them fully. Upon entrance on this site the visitors / users are presumed to have knowledge of conditions of use and accept these terms and waives any claim whatsoever arising out of the visit to feirouzjewellery.com. Feirouzjewellery.com may modify at any time these terms. The visitors / users have the responsibility to periodically check if there have been changes to these terms of use. The use of feirouzjewellery.com after the above mentioned amendment is deemed an acceptance of these conditions of use, as amended.

Feirouzjewellery.com reserves the right to add, modify and / or remove any item at any time and / or information contained therein as well as to temporarily or permanently suspend part or all of the services without prior notice at its sole discretion. Users and visitors of this page must be aware of and accept the terms and conditions set forth herein and the related legislation.
All content of feirouzjewellery.com, including pictures, graphics, photographs, drawings, texts, services and all the files on this website, other than specified exceptions (copyright of third parties and affiliates) are copyrighted , registered trademarks and service marks of the company Feirouz Shuhaiber and feirouzjewellery.com and protected by the relevant provisions of Greek law, European law and international treaties. All other products or services mentioned in the pages of this website and bear marks of their respective organizations, companies, partners, partnerships, constitute intellectual property and therefore they bear the responsibility.
  Hence prohibited without the written permission of the company in any way use some or all of the contents present on this site.
At the same time, the visitor should be aware that you will be liable, if in any way cause any kind of damage to the online store and will be required to compensate the company in accordance with the legislation. The case law of ignorance or reduced understanding of this cannot be considered legal argument and the visitor must know.
About the (limited) personal information required for the transaction, the company undertakes to handle it in accordance with the law. As for the account one maintains there is the possibility of complete remission under their instructions, or by the side of the company, without notice removement, if found legal infringement, bad option, bad and fraudulent use or infringement of users morals.
feirouzjewellery.com is committed in trying to provide maximum security to the visitor of the website. If nevertheless any kind of damage is caused by the contents of the shop and generally the use of the service - given the due process and good faith on our part, the company bears no responsibility whatsoever. The company reserves the right to alter (discontinue, modify, suspend, etc) in any way the services it provides without any prior notice. Also the online store feirouzjewellery.com notes that this forces on renouncing any responsibility - and by the possible visit of the user to any other sites that may be driven from the website. And generally committed to protecting the user, except force majeure and malicious applications that might harm them, while taking all possible and necessary steps to alleviate this possibility.

Security Statement - Privacy Policy

During your visit to feirouzjewellery.com and to order, but also to ensure that we can contact you to inform you about new products in our online shop, you may be asked to provide some personal information (name, email address, etc.).  Any personal data anywhere on the pages and services of the website feirouzjewellery.com, is intended solely to ensure the operation of the service and may not be used by anyone, without complying with the provisions of Law 2472 / 97 on the protection of personal data, as in force at the time. The website operates in accordance with current legislation and maintains security of your personal data. The personal information you provide is used exclusively by this website or affiliated with this business, and business units to support, promote and execute the trading relationship. Data File is notified to the competent judicial, police and other legal authorities at their request and in accordance with the pertinent laws. The Client, within the framework of the law on telecommunications, media rights and refusal provided for in Articles 11 to 13 of Law 2472/1997.

Feirouzjewellery.com no way collects and stores customer data on the numbers, bank accounts, credit cards and other items that could be used to cause economic harm to customers.

All payments via cards are processed through the online payment platform "Alpha  e-Commerce" by Alpha Bank which uses encryption TLS 1.1 with protocol of encryption 128-bit (Secure Sockets Layer - SSL). The encryption is a way to encode the information until it reaches its receiver, who will decode it with the usage of the appropriate key.


Fulfilling Online Order


Feirouzjewellery.com can be provide no guarantee for the availability of products, but guarantees timely information to end consumers of their unavailability. If a product ordered by the customer is not available, feirouzjewellery.com will be contacting via email and / or telephone within a reasonable time from placing the order to inform them for the probable time delivery . If the customer feels that the time of receipt of the product does not satisfy them,they may revoke the order of this product and any other orders can be executed normally.


Payment

Feirouzjewellery.com enables you to pay off your purchases before or during delivery and can be done with one of the following payment methods:

1. Via bank deposit to the account of the company.

 

Alpha Bank: 146-00-2320-015230

IBAN: GR46 0140 1460 1460 0232 0015 230

2. Via credit card through online payment platform "Alpha e-Commerce". You may pay with credit card, debit card or pre-paid card Visa, MasterCard, Maestro, American Express, Diners.

3. Via paypal

 

Delivery

From the day of shipping, 3 workdays are needed for delivery in Greece and for the rest of the world 10-15 workdays.

 

Returns

In case the product is defective or there was a mistake while executing the order, then the return is charged to our company. The customer may choose between a refund or the replacement of the product after the product is returned.


Shipping Costs

The shipping costs are:
Zone 0
Zone 1
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
 5€ 18€ 18€ 25€ 25€ 26€ 28€ 30€

In the following list you can find at which zone you are

Country Zone Country
Zone Country Zone






ΑΓ. ΒΑΡΘΟΛΟΜΑΙΟΣ 7 ΚΑΜΠΟΤΖΗ 6 ΝΟΡΒΗΓΙΑ 3
ΑΓ. ΒΙΝΣΕΝΤ 7 ΚΑΝΑΔΑΣ 4 ΝΟΤΙΟΣ ΑΦΡΙΚΗ 7
ΑΓ. ΕΥΣΤΑΘΙΟΣ 7 ΚΑΝΑΡΙΟΙ ΝΗΣΟΙ 3 ΟΛΛΑΝΔΙΑ 1
ΑΓ. ΚΙΤΤΣ 7 ΚΑΤΑΡ 5 ΟΛΛΑΝΔΙΚΕΣ ΑΝΤΙΛΛΕΣ 7
ΑΓ. ΛΟΥΚΙΑ 7 ΚΕΝΤΡΙΚΗ ΑΦΡΙΚΑΝΙΚΗ ΔΗΜ. 7 ΟΜΑΝ 5
ΑΓ. ΜΑΑΡΤΕΝ 7 ΚΕΝΥΑ 7 ΟΝΔΟΥΡΑ 7
ΑΖΕΡΜΠΑΪΤΖΑΝ 6 ΚΕΫΜΑΝ ΝΗΣΟΙ 7 ΟΥΓΓΑΡΙΑ 2
ΑΙΓΥΠΤΟΣ 5 ΚΙΝΑ 6 ΟΥΓΚΑΝΤΑ 7
ΑΙΘΙΟΠΙΑ 7 ΚΙΡΙΜΠΑΤΙ 7 ΟΥΖΜΠΕΚΙΣΤΑΝ 6
ΑΪΤΗ 7 ΚΟΛΟΜΒΙΑ 7 ΟΥΚΡΑΝΙΑ 3
ΑΚΤΗ ΕΛΕΦΑΝΤΟΣΤΟΥ 7 ΚΟΜΟΡΕΣ 7 ΟΥΡΟΥΓΟΥΑΗ 7
ΑΛΒΑΝΙΑ 3 ΚΟΝΓΚΟ 7 Π.Γ.Δ.Μ. (FYROM) 3
ΑΛΓΕΡΙΑ 5 ΚΟΝΓΚΟ ΔΗΜΟΚΡ. (ΖΑΪΡ) 7 ΠΑΚΙΣΤΑΝ 6
ΑΜΕΡΙΚΑΝΙΚΗ ΣΑΜΟΑ 7 ΚΟΡΕΑ ΔΗΜΟΚΡ. (ΝΟΤΙΟΣ) 6 ΠΑΛΑΟΥ 7
ΑΝΑΤΟΛΙΚΟ ΤΙΜΟΡ 7 ΚΟΡΕΑ ΛΑЇΚΗ ΔΗΜΟΚΡ. (ΒΟΡ.) 6 ΠΑΝΑΜΑΣ 7
ΑΝΓΚΟΛΑ 7 ΚΟΣΤΑ ΡΙΚΑ 7 ΠΑΠΟΥΑ ΝΕΑ ΓΟΥΙΝΕΑ 7
ΑΝΓΚΟΥΙΛΑ 7 ΚΟΣΟΒΟ 3 ΠΑΡΑΓΟΥΑΗ 7
ΑΝΔΟΡΑ 3 ΚΟΥΒΑ 7 ΠΑΡΘΕΝΟΙ ΝΗΣΟΙ (ΒΡΕΤ.) 7
ΑΝΤΙΓΚΟΥΑ 7 ΚΟΥΒΕΪΤ 5 ΠΑΡΘΕΝΟΙ ΝΗΣΟΙ (ΗΠΑ) 7
ΑΡΓΕΝΤΙΝΗ 7 ΚΟΥΚ ΝΗΣΟΙ 7 ΠΕΡΟΥ 7
ΑΡΜΕΝΙΑ 6 ΚΟΥΡΑΚΑΟ 7 ΠΟΛΩΝΙΑ 2
ΑΡΟΥΜΠΑ 7 ΚΡΟΑΤΙΑ 2 ΠΟΡΤΟΓΑΛΙΑ 2
ΑΥΣΤΡΑΛΙΑ 7 ΚΥΠΡΟΣ 1 ΠΟΥΕΡΤΟ ΡΙΚΟ 7
ΑΥΣΤΡΙΑ 2 ΚΥΡΤΖΙΣΤΑΝ 6 ΠΡΑΣΙΝΟ ΑΚΡΩΤΗΡΙΟ 7
ΑΦΓΑΝΙΣΤΑΝ 6 ΛΑΟΣ 6 ΡΕΓΙΟΥΝΙΟΝ ΝΗΣΟΙ 7
ΒΑΝΟΥΑΤΟΥ 7 ΛΕΣΟΤΟ 7 ΡΟΥΑΝΤΑ 7
ΒΕΛΓΙΟ 1 ΛΕΤΟΝΙΑ 2 ΡΟΥΜΑΝΙΑ 2
ΒΕΝΕΖΟΥΕΛΑ 7 ΛΕΥΚΟΡΩΣΙΑ (ΜΠΕΛΑΡΟΥΣ) 3 ΡΩΣΙΚΗ ΟΜΟΣΠΟΝΔΙΑ 3
ΒΕΡΜΟΥΔΑ 7 ΛΙΒΑΝΟΣ 5 ΣΑΪΠΑΝ 7
ΒΙΕΤΝΑΜ 6 ΛΙΒΕΡΙΑ 7 ΣΑΜΟΑ (ΔΥΤΙΚΗ) 7
ΒΟΛΙΒΙΑ 7 ΛΙΒΥΗ 5 ΣΑΝ ΜΑΡΙΝΟ 3
ΒΟΣΝΙΑ ΕΡΖΕΓΟΒΙΝΗ 3 ΛΙΘΟΥΑΝΙΑ 2 ΣΑΟ ΤΟΜΕ & ΠΡΙΝΣΙΠΕ 7
ΒΟΥΛΓΑΡΙΑ 2 ΛΙΧΤΕΝΣΤΑΪΝ 3 ΣΑΟΥΔΙΚΗ ΑΡΑΒΙΑ 5
ΒΡΑΖΙΛΙΑ 7 ΛΟΥΞΕΜΒΟΥΡΓΟ 1 ΣΕΝΕΓΑΛΗ 7
ΓΑΛΛΙΑ 1 ΜΑΓΙΟΤ 7 ΣΕΡΒΙΑ 3
ΓΑΛΛΙΚΗ ΓΟΥΙΑΝΑ 7 ΜΑΔΑΓΑΣΚΑΡΗ 7 ΣΕΫΧΕΛΛΕΣ 7
ΓΕΡΜΑΝΙΑ 1 ΜΑΚΑΟ 6 ΣΙΓΚΑΠΟΥΡΗ 6
ΓΕΩΡΓΙΑ 6 ΜΑΛΑΙΣΙΑ 6 ΣΙΕΡΡΑ ΛΕΟΝΕ 7
ΓΙΒΡΑΛΤΑΡ 3 ΜΑΛΑΟΥΙ 7 ΣΛΟΒΑΚΙΑ 2
ΓΚΑΜΠΙΑ 7 ΜΑΛΔΙΒΕΣ 6 ΣΛΟΒΕΝΙΑ 2
ΓΚΑΜΠΟΝ 7 ΜΑΛΙ 7 ΣΟΛΟΜΩΝΤΟΣ ΝΗΣΟΙ 7
ΓΚΑΝΑ 7 ΜΑΛΤΑ 2 ΣΟΜΑΛΙΑ 7
ΓΚΕΡΝΣΕΫ (ΝΗΣΟΙ ΜΑΓΧΗΣ) 3 ΜΑΡΟΚΟ 5 ΣΟΜΑΛΙΑ ΒΟΡΕΙΟΣ 7
ΓΚΟΥΑΜ 7 ΜΑΡΣΑΛ ΝΗΣΟΙ 7 ΣΟΥΑΖΙΛΑΝΔΗ 7
ΓΟΥΑΔΕΛΟΥΠΗ 7 ΜΑΡΤΙΝΙΚΑ 7 ΣΟΥΔΑΝ 7
ΓΟΥΑΤΕΜΑΛΑ 7 ΜΑΥΡΙΚΙΟΣ 7 ΣΟΥΗΔΙΑ 2
ΓΟΥΙΑΝΑ 7 ΜΑΥΡΙΤΑΝΙΑ 7 ΣΟΥΡΙΝΑΜ 7
ΓΟΥΙΝΕΑ ΔΗΜΟΚΡ. 7 ΜΑΥΡΟΒΟΥΝΙΟ 3 ΣΡΙ ΛΑΝΚΑ 6
ΓΟΥΙΝΕΑ ΙΣΗΜΕΡΙΝΟΥ 7 ΜΕΞΙΚΟ 4 ΣΥΡΙΑ 5
ΓΟΥΙΝΕΑ ΜΠΙΣΣΑΟ 7 ΜΙΚΡΟΝΗΣΙΑ 7 ΤΑΪΒΑΝ 6
ΓΡΕΝΑΔΑ 7 ΜΟΓΓΟΛΙΑ 6 ΤΑΪΛΑΝΔΗ 6
ΓΡΟΙΛΑΝΔΙΑ 3 ΜΟΖΑΜΒΙΚΗ 7 ΤΑΪΤΗ 7
ΔΑΝΙΑ 2 ΜΟΛΔΑΒΙΑ 3 ΤΑΝΖΑΝΙΑ 7
ΔΟΜΙΝΙΚΑΝΗ ΔΗΜΟΚΡ. 7 ΜΟΝΑΚΟ 1 ΤΑΤΖΙΚΙΣΤΑΝ 6
ΔΟΜΙΝΙΚΗ 7 ΜΟΝΣΕΡΑΤ 7 ΤΖΑΜΑЇΚΑ 7
ΕΛ ΣΑΛΒΑΔΟΡ 7 ΜΠΑΓΚΛΑΝΤΕΣ 6 ΤΖΕΡΣΕΫ (ΝΗΣΟΙ ΜΑΓΧΗΣ) 3
ΕΛΒΕΤΙΑ 3 ΜΠΑΡΜΠΕΪΝΤΟΣ 7 ΤΖΙΜΠΟΥΤΙ 7
ΕΡΥΘΡΑΙΑ 7 ΜΠΑΧΑΜΕΣ 7 ΤΟΓΚΑ 7
ΕΣΘΟΝΙΑ 2 ΜΠΑΧΡΕΪΝ 5 ΤΟΓΚΟ 7
ΖΑΜΠΙΑ 7 ΜΠΕΛΙΖΕ 7 ΤΟΥΒΑΛΟΥ 7
ΖΙΜΠΑΜΠΟΥΕ 7 ΜΠΕΝΙΝ 7 ΤΟΥΡΚΙΑ 3
ΗΝ. ΑΡΑΒΙΚΑ ΕΜΙΡΑΤΑ 5 ΜΠΟΝΕΡ 7 ΤΟΥΡΚΜΕΝΙΣΤΑΝ** 6
ΗΝΩΜΕΝΟ ΒΑΣΙΛΕΙΟ 1 ΜΠΟΤΣΟΥΑΝΑ 7 ΤΟΥΡΚΣ & ΚΑЇΚΟΣ 7
ΗΠΑ 4 ΜΠΟΥΡΚΙΝΑ ΦΑΣΟ 7 ΤΡΙΝΙΝΤΑΝΤ & ΤΟΜΠΑΓΚΟ 7
ΙΑΠΩΝΙΑ 6 ΜΠΟΥΡΟΥΝΤΙ 7 ΤΣΑΝΤ 7
ΙΝΔΙΑ 6 ΜΠΟΥΤΑΝ 6 ΤΣΕΧΙΑ 2
ΙΝΔΟΝΗΣΙΑ 6 ΜΠΡΟΥΝΕΪ 6 ΤΥΝΗΣΙΑ 5
ΙΟΡΔΑΝΙΑ 5 ΜΥΑΝΜΑΡ (ΜΠΟΥΡΜΑ) 6 ΥΕΜΕΝΗ 5
ΙΡΑΚ 6 ΝΑΜΙΜΠΙΑ 7 ΦΑΡΟΕ ΝΗΣΟΙ 3
ΙΡΑΝ 6 ΝΑΟΥΡΟΥ 7 ΦΙΛΙΠΠΙΝΕΣ 6
ΙΡΛΑΝΔΙΑ 2 ΝΕΑ ΖΗΛΑΝΔΙΑ 7 ΦΙΝΛΑΝΔΙΑ 2
ΙΣΗΜΕΡΙΝΟΣ (ΕΚΟΥΑΔΟΡ) 7 ΝΕΑ ΚΑΛΗΔΟΝΙΑ 7 ΦΙΤΖΙ 7
ΙΣΛΑΝΔΙΑ 3 ΝΕΒΙΣ 7 ΦΟΚΛΑΝΤ ΝΗΣΟΙ 7
ΙΣΠΑΝΙΑ 2 ΝΕΠΑΛ 6 ΧΙΛΗ 7
ΙΣΡΑΗΛ 5 ΝΙΓΗΡ 7 ΧΟΝΓΚ ΚΟΝΓΚ 6
ΙΤΑΛΙΑ 1 ΝΙΓΗΡΙΑ 7 ΕΛΛΑΔΑ 0
ΚΑΖΑΚΣΤΑΝ 6 ΝΙΚΑΡΑΓΟΥΑ 7

ΚΑΜΕΡΟΥΝ 7 ΝΙΟΥΕ ΝΗΣΟΙ 7